Customer information
Delivery & collection
Online ordering is not currently enabled. Contact the team for current arrangements before making a payment.
Available delivery or collection options and the final charge are shown at checkout before you place an order. A location outside the listed service areas is not automatically covered by a nationwide delivery promise.
Dispatch days: Tuesday and Friday. Dispatch is when an order leaves the store; it is not a promise that the order arrives on the same day.
Delivery areas
- Kumasi / KNUST
Personal delivery to your agreed location or KNUST. Confirm the handover arrangement with us.
Estimated transit: – business days after dispatch.
Available methods: prepaid checkout or payment on delivery. Your applicable delivery charge is shown at checkout.
- Cape Coast — UCC
Prepaid orders only. Handover at this meeting point by arrangement.
Estimated transit: – business days after dispatch.
Available methods: prepaid checkout. Your applicable delivery charge is shown at checkout.
- Takoradi — TTU
Prepaid orders only. Handover at this meeting point by arrangement.
Estimated transit: – business days after dispatch.
Available methods: prepaid checkout. Your applicable delivery charge is shown at checkout.
- Accra — Circle
Prepaid orders only. Handover at this meeting point by arrangement.
Estimated transit: – business days after dispatch.
Available methods: prepaid checkout. Your applicable delivery charge is shown at checkout.
- Sunyani — SNIT headquarters
Prepaid orders only. Handover at this meeting point by arrangement.
Estimated transit: – business days after dispatch.
Available methods: prepaid checkout. Your applicable delivery charge is shown at checkout.
For a payment-on-delivery order, the team must confirm the order and collection arrangements before dispatch. Do not treat an unconfirmed order as a guaranteed delivery booking.
If delivery cannot be completed, contact the team before arranging another attempt. Any new charge or changed arrangement must be explained and agreed; this page does not promise free redelivery.
Contact support for an address check or delivery issue. See returns and cancellations before ordering.